Refund & Return Policy
At LOVA by MERKI, we want every customer to enjoy a pleasant shopping experience. Please review our refund and return policy carefully before placing an order.
No Refund Policy
All purchases made through LOVA by MERKI are considered final. We do not offer refunds, returns, or exchanges once an order has been confirmed and processed.
We encourage customers to carefully review product descriptions, sizes, colors, and order details before completing their purchases.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at lovabymeraki@gmail.com with your order number and clear photographs of the product.
Our team will review the issue and provide appropriate assistance in accordance with applicable consumer protection laws.
Order Cancellations
Once an order has been processed or dispatched, cancellations cannot be guaranteed.
Contact Us
For questions regarding your order or our policies, please contact us at:
Email: lovabymeraki@gmail.com